Terms of Service
Last updated: November 4, 2026
Welcome to Cactus Salon. These terms apply to your use of our website and customer messaging services. Appointment-specific conditions are provided during booking.
Appointments and Online Payments
Online reservations and payments are managed through Fresha and are subject to its applicable terms.
An appointment request made through email or messaging does not guarantee a reservation. Please wait for confirmation from Cactus Salon or Fresha.
Any applicable deposit requirements, cancellation deadlines, late cancellation fees, or no-show fees will be disclosed during booking. Please review these conditions before confirming your appointment.
To cancel or reschedule, use the options in your Fresha confirmation or contact the salon directly.
Services and Pricing
Service prices depend on the service selected and may vary based on hair length, density, condition, previous treatments, and the work required.
Quotes provided online or through messages are estimates unless expressly confirmed as final. Any proposed changes to the service or quoted price will be discussed with you before proceeding.
Please provide accurate information about your hair history and any relevant allergies or sensitivities before your service. Results vary with individual hair condition, previous treatments, and aftercare.
Customer Messaging and AI Assistance
Our messaging services are intended for appointment inquiries, service information, and customer support.
When available, Google Business Profile messaging may use an AI assistant to answer routine questions. Automated responses may contain errors or outdated information. Please confirm appointment availability, personalized recommendations, and final pricing with salon staff or through Fresha.
You may request assistance from a person during a conversation. Staff responses depend on availability and may not be immediate.
Message frequency varies according to your inquiries and appointments. Message and data rates may apply. Where supported, you may reply STOP to stop messages or HELP for assistance. You may also contact us using the details below.
Please do not send payment card numbers, passwords, government identification numbers, or sensitive medical information through chat.
Acceptable Use
Please provide accurate information and use our website and messaging services respectfully. Do not use these services for unlawful activity, spam, harassment, impersonation, or attempts to interfere with their operation.
Privacy
Our Privacy Policy explains how we handle personal information:
https://www.cactussalondallas.com/privacy-policy
Third-party services, including Fresha and Google, also have their own applicable terms and privacy policies.
Website Content and Third-Party Services
Website text, branding, and images owned by Cactus Salon may not be copied or used commercially without permission, except as permitted by law.
Our website may link to third-party platforms. Their availability and operation are managed by their respective providers.
Questions or Service Concerns
If you have a question about a charge, appointment, or service result, please contact us so we can review your concern and discuss available options. Nothing in these terms limits rights you may have under applicable law.
Updates
We may update these terms as our services or practices change. Updated terms will be posted on this page with a revised date. Changes do not replace the conditions already agreed to for an existing booking unless you agree or applicable law permits.
Contact Us
Cactus Salon
3713 Spring Valley Rd
Addison, TX 75001
Email: cactussalon1@outlook.com
Phone: 972-373-4526